Payment Switch Service

Automated, hassle-free payment switch service

Our customers are increasingly using PFS current accounts as their main financial solution. To make this even easier, PFS can manage the entire process. This includes transferring any regular payments such as direct debits and Standing Orders from a bank or building society directly to a PFS issued account. PFS was the first non-bank participant to provide a payment switch service, working directly with Pay UK.

Expert Switch Services

We operate our switching services on the principle that finance and money organisation should be simple and effective. Our card and switching services are operated with specialist technology by a team of experts, who manage all switches from start to finish.

Offering a range of cards and products, we cater to all customer preferences. We use our experience and insight to help clients choose the best service for them, before providing our smooth and swift payment switching service.

Specialist Technology and Cards

We use our excellent understanding of finance, account technology and cards to support consumers in making the right decisions for both individual and business accounts. As account and card specialists, we ensure fast, reliable and accessible service for all of our clients.

Named the 2018 European Digital Technology Award Winner at the European Business Awards, our expertise in account switching services and protection is recognised by leading businesses and corporate agencies on a global scale.

Streamlined Process

Our accounts are available to all customers within the EEA who are looking for reliable alternatives to traditional transactions that are beneficial for card and account users in the digital age.

To make account switching as easy as possible, our users can have money transferred directly to their account, whenever they choose. In addition, mobile payments and account control means that customers always have full access to our services wherever they are.

The entire process is simple, reliable and fast, with PFS managing communications with the cardholder throughout.

How it works:

• Cardholder logs in to existing online banking account and can initiate the switch
• We’ll ask the cardholder for their old bank or building society details
• Cardholder can select the payments they want us to move to their PFS account
• We arrange for the transfer of these direct debits, standing orders and bill payments from the old bank or building society
• The old account remains open
• It takes around 10 days start to finish

If you have any queries about our products and services, get in touch with our sales team.
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