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Find out more about current vacancies at PFS.

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PFS are hiring!

Prepaid Financial Services (PFS) is one of the fastest growing technology companies and e-money payments institutions in Europe. We have built our success by operating as a payments technology specialist that offers some of the most flexible and quick to market services in the payments industry and as a result our partners include national governments, mobile network operators, banks and global blue-chip organisations.

Due to the rapid growth of the company, PFS have a number of vacancies available in our London/Cheshire office. Click on any of the job titles listed below to view more details about the position.

 
 
 
 
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Account Manager - London

The Account Management team is responsible for managing the overall relationships with PFS Clients, acting as a point of escalation for all issues and as the point of contact for programme expansion.  The Account Manager will need to develop a good understanding of all aspects of the prepaid Client products and services. The ideal candidate will be an experienced Account Manager who has the potential to take on more responsibility.

The Role:

  • Responsible for developing, maintaining and enhancing Client relationships. 
  • Point of contact and escalation for Clients - act as the key interface between the Client and all relevant internal teams, monitoring the resolution of issues and working with teams to identify root cause and drive performance improvement.
  • Raising support tickets and change requests on behalf of Clients, monitoring and reporting back progress.
  • Responsible for the development and enhancement of supplementary sales – upselling, cross-selling and new products. 
  • Ensure the Client base is kept informed of business issues and developments.
  • Assisting the commercial team with RFP’s and tendering where necessary.
  • Generate innovative ideas to support Clients and boost brand awareness.
  • Stay up-to-date with product launches and provide support to Clients and the sales team.
  • Use Client feedback to improve Client experience.
  • Provision of regular service level reports to Clients.
  • Create and manage regular reporting of Client activities such as financial performance. compared to goals; trends and profitability analysis; and other performance metrics.
  • Work with internal teams such as Marketing, Product, and Sales to develop and deliver new ideas and ensure product enhancements are properly communicated to the correct teams.
  • Work directly with third parties to support Client infrastructure such as the card processors, fulfilment houses, and schemes.
  • Representing the firm at Industry events and conferences 

 

Experience and Qualifications:

  • Ability to communicate, both written and verbal, at all levels
  • Previous experience in Account Management 
  • Relationship building skills and ability to remain calm under pressure essential
  • Background in Financial Services 
  • Comfortable with technology
  • Highly self-motivated.

 

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.

This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 

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API Team Manager & Implementation Specialist

API Team Manager and Implementation Specialist responsible for managing the API function and assisting new and existing customers with their integration to our SOAP and RESTFUL API suites.

Ensure the successful launch and “go-live” of customer implementations.

Responsible for guiding the customer through the process of software implementation and maintenance of all process, guides and documentation with regards to the API’s.

Works on multiple software consulting projects as assigned, focusing on the analysis of the customer’s business goals, objectives and needs.

This role is part Product, part implementation, delivery & support and includes people management.

The successful candidate would expect to establish best practice within the API team with regards to all internal and external processes – working with internal and external clients.

The Role:

  • Manages the API team – to include API Implementation staff and API developers.
  • Analyses customers’ business requirements and objectives; develops a plan to meet customers’ business needs.
  • Ensure solutions meets specifications and the customer specific operational workflows.
  • Assist in addressing gaps between the software solution and the customer’s business needs.
  • Leads onsite and remote sessions with customers in order to configure, train, and test the software and the associated processes.
  • Provides consulting services related to use of software applications such as business process review, planning sessions, setup, testing, readiness assessment, data import/conversion, custom report needs, and documentation.
  • Support the Business Delivery Team with training and/or other implementation-related needs
  • Ability to quickly develop and maintain a high level of knowledge of all APIs and PFS products and remain expert on current product knowledge both from an internal and from a user perspective.
  • Effectively applies broad, in-depth, and up-to-date knowledge of pertinent project management, technical, business, and professional issues.
  • Ability to build rapport quickly and become a trusted advisor for the customer.
  • Consistently and effectively leads diverse projects and project teams. Consistently leads project teams in a supportive role providing guidance, direction, and feedback.
  • Willingness and ability to quickly master training and presentation skills.
  • Strong initiative, customer-service orientation and commitment to insuring timely, quality solutions to customer issues.
  • Effectively develops and uses a systematic approach to analyse and solve problems.
  • Acts proactively to anticipate risks and seeks to mitigate them before they occur.
  • Visualizes the big picture and effectively identifies key issues and designs harmonious and effective solutions.
  • Well-organized, self-directed team player. Remains open to others’ ideas and exhibits willingness to try new things.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.

Experience and Qualifications:

  • Bachelor’s Degree with 3+ years of experience working in Client Solutions/Customer Support environment.
  • 2+ years professional IT experience in an API driven environment.
  • Ability to assist with solution integrations that need to run via API.
  • Proficient in Microsoft Windows and Office
  • Must have professional communication skills, a proactive mindset and be able to articulate technical problems effectively.
  • Ability to engage with clients with varying level of technical knowledge and across different hierarchical levels.
  • Ability to manage a high volume of clients at any given time.
  • Knowledge of SDK, API, and web service integrations.
  • Strong analytical and problem-solving skills.
  • Highly motivated, independent worker with an entrepreneurial spirit and a strong comfort level in embarking on unfamiliar tasks; must be a quick learner.
  • Some software programming experience, specifically working with APIs; Highly preferred.

Desirable Criteria:

  • Bachelor’s Degree in Computer Science or IT related field.
  • Previous experience working with SOAP and Restful API’s
  • Previous experience working in a Technology company
  • Experience in Customer-facing role.
  • Software Implementation / Installation experience.
  • Experience with Postman or equivalent testing tools

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 
 
 
 
 
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Job Description:

PFS is an award-winning FinTech Company looking for talented IT Security professionals to work in the existing IT Security team.

The IT Security Analyst is responsible for providing a first calss IT Security service to both our Customers and internal staff alike. This is a varied role which will enable the right candidate to be involved with numerous Security services and projects including Operational Security, Information Security, Risk, Governance, Architecture, O365, Awareness, Compliance, Threat Management, Security Analytics, Application Security, Forensics, Cyber Threat Intelligence, Vendor & Vulnerability Management services.

The Role:

  • Advanced skills/knowledge in O365 \ Azure Security Controls, Policies and Alert Management
  • Manage on-going PCI DSS certification, vulnerability resolution, evidence compliance
  • Responsible for both the internal and external Vulnerability Scanning programme
  • Technical lead of Forensic security related incidents/investigations
  • Endpoint Security Management
  • Management of the Cyber Threat Intelligence platform and incident investigations
  • Develop and establish positive working relationships with both IT and key business users
  • Raise, monitor, action Security Incidents, Service & Change Requests via the Jira change application
  • Assist with IT Security Programme, including User Analytics/Machine learning AI, Advanced Remote Access, Mobile Device Management, Endpoint Threat Detection management, MS Exchange advanced threat Protection, O365/Azure Security tools/policies/Alerts
  • Manage the end to end Penetration Testing schedule and risks
  • Ad-hoc report writing, Security Bulletins, Management Information, Security Updates, Security documentation & procedures
  • Assist with ISO/27001:2013 certification programme, ISMS & Cyber Essentials certification

Support:

  • Assist and help co-ordinate both Internal and External audit activities / IT Security Questionnaires and support of Bids/RFI’s/Tenders/Due Diligence.
  • Update and maintain Application Logical Access Reviews for identified PFS applications in an auditable and timely manner following existing procedures
  • On-going support of the IT Security Staff Education/Training Awareness Programme
  • Support the development, revision and implementation of IT governance policies, procedures, standards and controls and ensure that these are fully embedded in the activities of all IT teams and associated IT suppliers.
  • Recognise any gaps in the effectiveness of the implemented IT controls and identify and act upon opportunities for enhancements.
  • Support activities necessary to successfully undertake any FCA, Banking, ISAE, ISO or ICO reporting and standards reviews. 
  • Provide strong central oversight to deliver consistency and quality in compliance work across the IT organisation.

IT Security Knowledge/Skills/Experience:

  • Has a ‘passion’ for IT Security / Degree Educated / Min 3 years+ in a similar IT Security role
  • Extensive experience of PCI DSS certification controls and processes, plus working knowledge of environments where compliance meets ISO27001:2005:2013 / NIST standards / PCI DSS certifications
  • Ability to work with staff at all levels, stakeholder management
  • Experienced in writing and reviewing IT policies and process documents
  • Excellent English grammer, written and verbal communication skills.
  • Work well under pressure both independently and within a team
  • Extensive O365 MS Office / Azure / Security Centre / Policy experience
  • Good understanding of network security architecture, protocols and principles
  • Security Firewalls reviews/remediation of issues identified and compliance
  • Internal/External Vulnerability Scanning Management
  • Security Forensic investigations
  • Application & Network Security/Architecture
  • Deep understanding of Encryption
  • Web Application Firewalls
  • Mobile Apps / API’s
  • MS BI Query experience

Industry recognised qualification/certifications such as:

  • CISSP
  • CISM
  • CISA
  • PCI DSS
  • ITIL

Experience with implementing and ongoing IT Security Company Certifications, e.g.

  • ISO/27001:2013
  • PCI DSS
  • Cyber Essentials / Plus
  • ISMS / Frameworks

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

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Job Description:

PFS is an award-winning FinTech Company looking for talented IT Security professionals to work in the existing IT Security team.

The IT Security Analyst is responsible for providing a first calss IT Security service to both our Customers and internal staff alike. This is a varied role which will enable the right candidate to be involved with numerous Security services and projects including Operational Security, Information Security, Risk, Governance, Architecture, O365, Awareness, Compliance, Threat Management, Security Analytics, Application Security, Forensics, Cyber Threat Intelligence, Vendor & Vulnerability Management services.

The Role::

  • Create, update and maintain Application Logical Access Reviews for identified PFS applications in an auditable and timely manner following existing procedures
  • Assist with on-going management of the IT Security Staff Education/Training Awareness Programme
  • Management of Internal and External Audit activities to include reporting, Management Information, remediation and tracking
  • Ad-hoc report writing, Security Bulletins, Management Information, Security Updates procedures
  • Completion of IT Security Questionnaires, tenders, bids, due diligence documents, assessments, RFO documents, Data Transfers within SLA’s.
  • Support the development, revision and implementation of IT governance policies, procedures, standards and controls and ensure that these are fully embedded in the activities of all teams
  • Regular contact with IT Mgnt to convey IT control weakness findings identified through walkthroughs and testing, assess the risk and impact of deficiencies and make recommendations for remediation
  • Support activities to successfully undertake FCA, BofI, ISAE, ISO or ICO reporting and standards reviews
  • Assist with new IT Security Programme, to Include User Analytics/Machine learning AI, Advanced Remote Access, Mobile Device Management, Endpoint Threat Detection management
  • Provide strong central oversight to deliver consistency and quality in compliance in organisation
  • Assist with on-going PCI DSS / Cyber Essentials / ISO/27001:2013 certification programme & ISMS
  • Extensive Security Governance, Risk & Compliance hands-on experience

Support

  • Advanced skills/knowledge in O365 \ Azure Security Controls, Policies and Alert Management
  • Support of forensic security related incidents/investigations
  • Work with IT managers, internal and external audit and the Head of IT risk to develop continuous IT control compliance monitoring
  • Provide support for Anti-Virus management/BAU installs, upgrades, patching, scans, reporting/MI, remediation tracking and recommendations to improve the service
  • Raise, monitor, action Security Incidents, Service & Change Requests via the Jira change application
  • Assist in remediation of Endpoint Security anomalies/risks (e.g. AV DAT versions out of date)
  • Assist in on-going management of the PFS removable Device/Access request process
  • Assist in on-going management of the Penetration Testing schedule on behalf of the IT Security team. To include organising tests, meetings to discuss results, full tracking of remediation activities (website penetration tests, infrastructure and application penetration tests)
  • Assist with daily monitoring of the Cyber Threat Intelligence platform and incident investigations
  • Ensure IT Security team documentation is kept up to date at all times

IT Security Knowledge/Skills/Experience:

  • Has a ‘passion’ for IT Security / Degree Educated / Min 3 years+ in a similar IT Security role
  • Extensive experience of PCI DSS certification controls and processes, plus working knowledge of environments where compliance meets ISO27001:2005:2013 / NIST standards / PCI DSS certifications
  • Ability to work with staff at all levels, stakeholder management
  • Experienced in writing and reviewing IT policies and process documents
  • Work well under pressure both independently and within a team
  • Extensive O365 MS Office / Azure / Security Centre / Policy & Alerts experience
  • Understanding of encryption (Application / Data etc)
  • Excellent English grammar, written and oral communication skills
  • Good understanding of network security and application architecture, protocols and principles
  • Internal/External Vulnerability Scanning Management
  • Security Forensic investigations
  • IT Security Audit actions / management
  • Penetration testing investigation/remediation
  • Mobile Apps / API’s
  • MS BI Query

Industry recognised qualification/certifications such as:

  • CISSP
  • CISM
  • CISA
  • PCI DSS
  • ITIL

Experience with implementing and ongoing IT Security Company Certifications, e.g.

  • ISO/27001:2013
  • PCI DSS
  • Cyber Essentials / Plus
  • ISMS/ Frameworks

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 
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3

French Speaking - Project Manager – Financial Services

Location: Navan/London

Due to continued commercial growth and success we are currently recruiting for a Project Manager to join our project delivery team. We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The candidate must effectively and professionally lead large scale multinational projects delivering products satisfactory to the client and end-users on time and within budget.

The right candidate will be a skilled, resourceful and experienced project manager, a strong and confident communicator and proactive in their attitude towards their work. The working environment is fast paced and project managers may be responsible for a number of projects in varying stages of the development process at any given time. Excellent time management, attention to detail, prioritisation skills are imperative. The ability to multitask is critical.

The Role:

  • Delivery of prepaid payment solutions through the life cycle of the project from draft phase to finished product.
  • Represent the company at meetings, promote the correct company image and ensure staff are aware of their responsibilities in this area.
  • Implement a good communications strategy within the project to ensure that all stakeholders are regularly briefed.
  • Taking ownership of project targets and deliverables.
  • Liaising with various stakeholders including clients, issuing banks, vendors, third party supplier, networks (MasterCard and Visa) and third party suppliers.
  • Oversee all administrative, approval and sign off processes.
  • Liaising with internal teams including software developers, QA and Testing, Graphic designers, customer service agents, financial controllers and senior management
  • Produce scope of works and project plan as per the clients requirements.
  • Accessment of risks to successful delivery of tasks.
  • Determine resource allocation and prioritization.

Qualifications / Experience:

  • Fluent in French and English
  • Spanish Language skills an added advantage.
  • Educated to degree level or above.
  • Experience of the financials servcies/payments/e-commerce industry is essential.
  • Demonstrable experience of managing multiple projects at one time of varying size, complexity, value and urgency.
  • Ability to grasp new technologies quickly.
  • Evidence of a track record of successful project management.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong influencing skills and a good motivator and manager of people.
  • Must be tenacious and self motivated with the ability to encourage others and drive issues to a resolution.
  • Familiarity with project management tools and financial systems (Prince 2 desireable).
  • The ability to develop close working relationships with colleagues across the business.
  • The ability and willingness to learn and to share ideas.
  • Proven ability to work independently or as part of a team.
  • Demonstrable time management skills.

Salary based on experience

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted. This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 
 
 
 
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Head of Business Development

As Head of Business Development, you will be responsible for developing and growing PFS’s extensive portfolio of Tier 1 clients across Europe including the United Kingdom including developing innovative payment solutions for Corporates, Fintech’s and Start-Ups. You will also be responsible for supporting the development of PFS’s UK Local Authority/Government relationships, Governments in Europe and NGOs globally.

The Role:

  • Developing and executing strategies for targeting strategic sectors and regions for PFS.
  • Preparing bespoke partnership proposals and pitch presentations, responding to RFPs and proposal requests for prospective partners.
  • Managing a team of Sales and Business Development staff and reporting into the Commercial Director on a daily basis.
  • Managing the end to end sales process from initial enquiry, needs analysis, proposal development, financial analysis, commercial and legal negotiation and handover to project management.
  • Representing PFS at relevant industry events, trade shows and networking events.
  • Working alongside the Technology, Product, Marketing and other internal teams to develop market leading propositions for prospective partners.
  • Liaising between PFS, industry partners, clients and internal SMEs to develop best in class partnership proposals.
  • Drive the performance of the Business Development (BD) team in London to ensure annual sales targets
  • Meet assigned sales targets annually both at a personal level and a Department level
  • Generate consistent sales leads, develop and present sales pitches to prospective clients and seamlessly hand over new business to the BAU teams across the relevant European offices.
  • Supporting the development of sales collateral to support business development efforts.
  • Keeping abreast of regulation, payments innovation, scheme rules and fees and industry updates.
  • Managing the sales process via the PFS CRM system (Salesforce).

Qualifications / Experience:

  • A strong interest in and knowledge of payments, finance, technology and APIs (application program interfaces).
  • Experience working in a similar role within the finance, technology or payments industry.
  • A passion for innovation and new payments technologies.
  • strong understanding of issuing and or acquiring.
  • Strong leadership skills and proven team management experience
  • Experience managing a portfolio of clients through the entire sales process including commercial and legal negotiation.
  • An understanding of the regulatory environment and changes affecting the payments industry.

Desirable Criteria:

  • Experience in a business development role within the payments industry.
  • Experience selling payments innovations and a knowledge of APIs.
  • Language skills would be an advantage but not a necessity

Benefits:

  • A competitive salary package including commissions paid monthly.
  • Participation in company share allocation scheme.
  • Located in central London on Regent Street.
  • Work for a highly regarded and rapidly expanding payments provider.
  • Be a pivotal part of the expansion of PFS throughout Europe and around the world.

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 
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Dev Ops Engineers:

To support our growth, we are looking for several DevOps Engineers to join our Group, at our offices in London, Navan & Malta

We are looking for team players who want to be part of a technology driven team. If you’re used to showing technical leadership in a collaborative environment and you like to experiment with and implement new tools and technologies, this could be the job for you.

The Role:

  • Manage and monitor the operation of a brand-new cutting-edge Integration with a major payments infrastructure
  • Manage accurate operations of key infrastructure and help to drive improvements to ensure scalability and high availability
  • Collaborate with multiple teams to design and implement new features
  • Network maintenance and troubleshooting issues
  • Configuration, build & installation of workstations, laptops & server infrastructure.
  • IT end user support, covering hardware and software for laptops, desktops & Office 365 deployments.
  • Assist others in the maintenance of systems
  • Research new tools and technologies and assist with the automation of deployments and monitoring tools
  • Management of backups, disaster recovery and security. Also, you will need experience in disaster recovery planning and testing, virtualisation, networking with previous project management experience a bonus.

Qualifications / Experience

  • A minimum of 2 years’ experience in a similar role
  • Strong experience in Windows and Linux server administration skills
  • Experience in at least one modern software language (Java, C# etc)
  • Experience with any of SQL Server/MySQL/MongoDB
  • Excellent networking skills (firewalls, routing and switching)
  • Experience working against PCI-DSS requirement would be beneficial. Any payments experience would be beneficial.

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 
 
 
 
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