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Find out more about current vacancies at PFS.

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PFS are hiring!

Prepaid Financial Services (PFS) is one of the fastest growing technology companies and e-money payments institutions in Europe. We have built our success by operating as a payments technology specialist that offers some of the most flexible and quick to market services in the payments industry and as a result our partners include national governments, mobile network operators, banks and global blue-chip organisations.

Due to the rapid growth of the company, PFS have a number of vacancies available in our London/Cheshire office. Click on any of the job titles listed below to view more details about the position.

 
 
 
 
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API Team Manager & Implementation Specialist

API Team Manager and Implementation Specialist responsible for managing the API function and assisting new and existing customers with their integration to our SOAP and RESTFUL API suites.

Ensure the successful launch and “go-live” of customer implementations.

Responsible for guiding the customer through the process of software implementation and maintenance of all process, guides and documentation with regards to the API’s.

Works on multiple software consulting projects as assigned, focusing on the analysis of the customer’s business goals, objectives and needs.

This role is part Product, part implementation, delivery & support and includes people management.

The successful candidate would expect to establish best practice within the API team with regards to all internal and external processes – working with internal and external clients.

The Role:

  • Manages the API team – to include API Implementation staff and API developers.
  • Analyses customers’ business requirements and objectives; develops a plan to meet customers’ business needs.
  • Ensure solutions meets specifications and the customer specific operational workflows.
  • Assist in addressing gaps between the software solution and the customer’s business needs.
  • Leads onsite and remote sessions with customers in order to configure, train, and test the software and the associated processes.
  • Provides consulting services related to use of software applications such as business process review, planning sessions, setup, testing, readiness assessment, data import/conversion, custom report needs, and documentation.
  • Support the Business Delivery Team with training and/or other implementation-related needs
  • Ability to quickly develop and maintain a high level of knowledge of all APIs and PFS products and remain expert on current product knowledge both from an internal and from a user perspective.
  • Effectively applies broad, in-depth, and up-to-date knowledge of pertinent project management, technical, business, and professional issues.
  • Ability to build rapport quickly and become a trusted advisor for the customer.
  • Consistently and effectively leads diverse projects and project teams. Consistently leads project teams in a supportive role providing guidance, direction, and feedback.
  • Willingness and ability to quickly master training and presentation skills.
  • Strong initiative, customer-service orientation and commitment to insuring timely, quality solutions to customer issues.
  • Effectively develops and uses a systematic approach to analyse and solve problems.
  • Acts proactively to anticipate risks and seeks to mitigate them before they occur.
  • Visualizes the big picture and effectively identifies key issues and designs harmonious and effective solutions.
  • Well-organized, self-directed team player. Remains open to others’ ideas and exhibits willingness to try new things.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.

Experience and Qualifications:

  • Bachelor’s Degree with 3+ years of experience working in Client Solutions/Customer Support environment.
  • 2+ years professional IT experience in an API driven environment.
  • Ability to assist with solution integrations that need to run via API.
  • Proficient in Microsoft Windows and Office
  • Must have professional communication skills, a proactive mindset and be able to articulate technical problems effectively.
  • Ability to engage with clients with varying level of technical knowledge and across different hierarchical levels.
  • Ability to manage a high volume of clients at any given time.
  • Knowledge of SDK, API, and web service integrations.
  • Strong analytical and problem-solving skills.
  • Highly motivated, independent worker with an entrepreneurial spirit and a strong comfort level in embarking on unfamiliar tasks; must be a quick learner.
  • Some software programming experience, specifically working with APIs; Highly preferred.

Desirable Criteria:

  • Bachelor’s Degree in Computer Science or IT related field.
  • Previous experience working with SOAP and Restful API’s
  • Previous experience working in a Technology company
  • Experience in Customer-facing role.
  • Software Implementation / Installation experience.
  • Experience with Postman or equivalent testing tools

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 
 
 
 
 
 
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Product Owner / Project Manager

Location: Dublin or London Offices

Prepaid Financial Services (PFS) is currently one of the fastest growing technology Companies and e-money payments institutions in Europe. We have built our success by operating as a payments technology specialist that offers some of the most flexible and quick to market services in the payments industry - and as a result our partners include national governments, mobile network operators, banks and global blue-chip organisations.

Our award-winning service line includes own label and white label e-money financial solutions, including e-wallets, prepaid cards, and current accounts. PFS has been listed within the top fastest growing technology companies in the UK by the Sunday Times Tech Track 100 for four consecutive years and most recently ranked number 108 in Deloitte's EMEA Technology Fast 500.

PFS provides complete end to end solutions for clients by designing, developing, implementing and managing these programmes.

PFS are now looking to appoint a Product Owner/Project Manager who will report to our CTO (PFS).

The Role: This role will be involved with strategy, roadmap and defining features as well as the following responsibilities:

  • Working with various teams in the business to define the product roadmap
  • Full ownership and management of the product from inceptions, requirements gathering through to deployment
  • Working with a designer, you will project manage the development of a next generation Back Office Portal
  • Liaising with all workstream leaders understand their daily activities and processes, taking feedback of how the current system hinders them in their daily activities.
  • Liaising with Account Managers to tap into client feedback and complaints about our current MACP interface.
  • As well as catering for current functionality, improving it and making it more user friendly, you will be asked to add additional functionality to reflect the ever growing suite of products PFS offer.
  • Introduce intuitive and useful dashboards
  • Working with developers and architects to ensure all necessary functions, tools, reports, interfaces are redeveloped on the new platform while redundant / unnecessary code is not.
  • Working with developers to ensure that the new platform employs new database and technical methodologies and techniques – Redis, Elasticsearch, RabbitMQ ,etc.
  • Ensuring that the new system meets PSD2 and MFA requirements.
  • Ensuring the system meets ISO 27001 requirements
  • Ensuring the system caters for accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss with the deployment of Web Content Accessibility Guidelines (WCAG) 2.1
  • Implementing Single Signon Functionality(Allowing 3rd parties log in seamlessly through their own interfaces)
  • Developing detailed BRDs which can be handed over to a team of developers to evaluate and draft technical specifications before development
  • Developing User stories and a test plan for the new system
  • Developing Training manuals for the platform to be used internally and externally at different levels

Skills and Experience:

  • Previous experience in a similar Product role
  • Any experience within banking, Payments Fintech is desirable
  • Track record of exceeding targets based on performance of products
  • Strong communicator with the ability to deal with stakeholders both internally and externally at different levels

Salary and Benefits:

An attractive salary and benefits package is on offer

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted. This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

 
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