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Testing/QA Specialists

Role Summary:

PFS specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally. Due to our incredible commercial growth, we are recruiting for a QA/Test Automation Engineer to join our QA team in the IDA Business Park, Navan, Co Meath.

The QA Automation Engineer will join a vibrant and dynamic QA team who verify and release award winning prepaid payment and e-money software solutions on a weekly basis. You will work directly with Developers, the Project Management team and the Account Management team to deliver coded automated UI, API and mobile tests following an agile approach. You will bring to the QA team your solid experience of testing commercial software to high quality standards and your passion for test automation.

The successful candidate will work on maintaining, updating and improving the existing test framework and automated suites or with building out a new test framework from scratch, if fit for purpose. He/she will help train other QA team members in the development of the framework and in the creation and execution of automated front end and API test cases.

The candidate will also investigate all automation test execution failures, log bugs in Jira where appropriate and integrate the automation test suite/framework with PFS’s test case management tool. Goal is to minimise manual testing as much as possible and turn around software releases quickly and efficiently.

The Role:

• Take test ownership of any automation tasks that are assigned to you by Test Manager.
• Help design, create and/or maintain automated test frameworks for front end and API/Service level testing.
• Coordinate with Development teams to understand software build deployments and version/source control.
• Automate new feature test cases and automate priority regression test cases for each release.
• Analyse test results of daily automation test runs, investigate failures and raise detailed issues in Jira with Development teams.
• Research, investigate and put forward suggestions on ways to improve automation testing and tooling in PFS.
• Contribute to overall test team meetings and make proactive suggestions for process improvement initiatives and efficiencies for future testing.
• Participate in regular test planning meetings and provide estimates and inputs for automation test efforts.
• Become a mentor and train the QA team in the utilisation of automation tooling and frameworks.
• Provide weekly reports on automation testing efficiencies and progression.

Qualifications / Experience:

Required:

• 3+ years relevant automation testing experience including, Functional, Acceptance and Regression testing.
• Solid experience with automation functional testing frameworks/tools such as Selenium WebDriver, TestNG, SpecFlow, Protractor, Serenity, Cucumber etc.
• Solid experience testing Web Services and APIs; REST, SOAP etc.
• Comfortable working with SQL Server and good experience with writing SQL Syntax and queries.
• Experience working with Agile methodologies.
• Proficient in one scripting or Object-Oriented language (C#, Java etc).
• Excellent communication skills.
• A ‘can do attitude’ allied to great attention to detail.
• Desire to self-learn, share knowledge and support others.
• Primary or Postgraduate degree in Computer Science, Software Engineering or a related discipline preferred.

Desirable:

• Relevant industry experience working for previous Fintech and Payments companies e.g. PCI-DSS.
• Familiar with modern toolchains; Git and GitHub, Maven, Jenkins, TeamCity, SVN, Docker.
• Experience integrating Test Case Management Tools with Automation tools for test case reporting/execution purposes.
• ISTQB foundation certified or certified in a recognised Testing certification.
• Experience working with Jira.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

French Speaking Account Manager

Location: Flexible - London or Navan, Ireland

The Account Management team is responsible for managing the overall relationships with PFS Clients, acting as a point of escalation for all issues and as the point of contact for programme expansion.

The Account Manager will be the key point of contact for our French clients and will need to develop a good understanding of all aspects of the prepaid Client products and services. The ideal candidate will be an experienced Account Manager who is fluent in French and English.

The Role:

• Responsible for developing, maintaining and enhancing Client relationships.
• Point of contact and escalation for our French Clients - act as the key interface between the Client and all relevant internal teams, monitoring the resolution of issues and working with teams to identify root cause and drive performance improvement.
• Raising support tickets and change requests on behalf of Clients, monitoring and reporting back progress.
• Responsible for the development and enhancement of supplementary sales – upselling, cross-selling and new products.
• Ensure the Client base is kept informed of business issues and developments.
• Assisting the commercial team with RFP’s and tendering where necessary.
• Generate innovative ideas to support Clients and boost brand awareness.
• Stay up-to-date with product launches and provide support to Clients and the sales team.
• Use Client feedback to improve Client experience.
• Provision of regular service level reports to Clients.
• Create and manage regular reporting of Client activities such as financial performance. compared to goals; trends and profitability analysis; and other performance metrics.
• Work with internal teams such as Marketing, Product, and Sales to develop and deliver new ideas and ensure product enhancements are properly communicated to the correct teams.
• Work directly with third parties to support Client infrastructure such as the card processors, fullfilment houses, and schemes.
• Representing the firm at Industry events and conferences.

Experience and Qualifications:

• Ability to communicate, both written and verbal, at all levels, fluent in English and French.
• Previous experience in Account Management.
• Relationship building skills and ability to remain calm under pressure essential.
• Background in Financial Services.
• Comfortable with technology.
• Highly self-motivated.

ReportingSenior Account Manager

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.

This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

French Speaking Project Manager – Financial Services.

Due to continued commercial growth and success we are currently recruiting for a Project Manager to join our project delivery team in our offices in Regent Street, London. We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The candidate must effectively and professionally lead large scale multinational projects delivering products satisfactory to the client and end-users on time and within budget.

The right candidate will be a skilled, resourceful and experienced project manager, a strong and confident communicator and proactive in their attitude towards their work. The working environment is fast paced and project managers may be responsible for a number of projects in varying stages of the development process at any given time. Excellent time management, attention to detail, prioritisation skills are imperative. The ability to multitask is critical.

The Role:

• Delivery of prepaid payment solutions through the life cycle of the project from draft phase to finished product.
• Represent the company at meetings, promote the correct company image and ensure staff are aware of their responsibilities in this area.
• Implement a good communications strategy within the project to ensure that all stakeholders are regularly briefed.
• Taking ownership of project targets and deliverables.
• Liaising with various stakeholders including clients, issuing banks, vendors, third party supplier, networks (MasterCard and Visa) and third party suppliers.
• Oversee all administrative, approval and sign off processes.
• Liaising with internal teams including software developers, QA and Testing, Graphic designers, customer service agents, financial controllers and senior management.
• Produce scope of works and project plan as per the clients requirements.
• Accessment of risks to successful delivery of tasks.
• Determine resource allocation and prioritization.

Experience and Qualifications:

• Fluent in French and English.
• Spanish Language skills an added advantage.
• Educated to degree level or above.
• Experience of the financials servcies/payments/e-commerce industry is essential.
• Demonstrable experience of managing multiple projects at one time of varying size, complexity, value and urgency.
• Ability to grasp new technologies quickly.
• Evidence of a track record of successful project management.
• Excellent communication, interpersonal, and presentation skills.
• Strong influencing skills and a good motivator and manager of people.
• Must be tenacious and self motivated with the ability to encourage others and drive issues to a resolution.
• Familiarity with project management tools and financial systems (Prince 2 desireable).
• The ability to develop close working relationships with colleagues across the business.
• The ability and willingness to learn and to share ideas.
• Proven ability to work independently or as part of a team.
• Demonstrable time management skills.

Salary based on experience.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.

This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

HR Manager

An exciting opportunity for a HR Manager has arisen at our new offices in Trim, Co Meath. This role reports directly to the Group Head of HR. As the HR Manager you will oversee the day to day HR operations, delivering an effective, hands-on, practical support and advisory service to managers and employees.

The Role:

You will lead on all employee relations, actively managing disciplinary and grievance cases and provide guidance on performance management. You will actively manage absence, annual leave, payroll changes, the upkeep of our HR system and oversee the recruitment process from start to finish for all our 3 offices. (Ireland, UK, Malta)

You’ll receive plenty of support, however you will need to hit the ground running to provide a professional and efficient Human Resources service to our company in a fast paced and ever-changing environment. This is a great opportunity for a HR professional who is looking to make their mark and progress within a role.

Experience and Qualifications:

• 5 years plus HR Manager Experience.
• HR degree or equivalent experience.
• Experience of ER cases.
• Must have high attention to detail and be very organised.
• Good understanding of Irish & UK Employment Law.
• Able to efficiently manage your time, be self-starting with a ‘can do’ attitude.
• Able to adapt communication styles to influence at all levels.
• Experience of working in Financial Services an advantage.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.

This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Receptionist

PFS Card Services Ireland are looking for an experienced Receptionist to join our team in our new offices in Trim Co Meath. As our Receptionist, you will be the first point of contact, and therefore must always project a professional manner. A high degree of trust and integrity are an essential prerequisite of this role. Discretion and confidentiality are key.

The Role:

• Devising and maintaining office systems, including data management and filing.
• Arranging travel and accommodation for managers and other employees.
• Screening telephone calls, enquiries and requests, and handling them when appropriate, being proactive in your work and responding to queries immediately.
• Collecting the post and sorting the mail.
• Meeting and greeting visitors at all levels of seniority; arranging refreshments for meetings.
• Organizing and maintaining diaries and making appointments.
• Carrying out background research and presenting findings; producing documents, briefing papers, reports and printing presentations.
• Liaising with clients, suppliers and other staff.
• Arranging the stationary and commodities purchase for the office.
• In addition to the above, supporting other departments with the effective running of the office.

Experience and Qualifications:

• Proven working experience in similar roles is a MUST.
• Proficient with Microsoft Office Suite.
• Expense reports – Excel.
• Professional appearance.
• Well-developed communication skills both written and verbal.
• Ability to be resourceful and proactive in dealing with issues that may arise.
• Ability to organise, multitask, prioritise and work under pressure.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.

This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Database Administrator (DBA)

Thanks to our incredible growth we are looking for a DBA to join our company.

This is a fast paced and expanding business looking to bring in individuals who will form the core of the company to help create next-generation solutions. You will form part of a hungry and talented team of developers who share the same vision and aspirations.

The Role:

• The successful candidate will have a background as a Database Administrator.
• Exposure to Microsoft SQL Server Database Development.
• This will include standard database administration areas such as security, backup/restore, configuration management, performance tuning and High Availability/clustering.
• As the SQL Server Database Developer, you will be joining a cross-functional team who are passionate about technologies and driving the success of a global online financial platforms. Working in an agile environment, you will be working alongside other developers focusing on a highly transactional database and developing functionality using new technologies.

Qualifications & Experience:

• Strong background in SQL Development.
• Expert in TSQL.
• Strong Database design and performance tuning.
• Experience with SQL Server, SSMS and SSIS.
• Strong understanding of replication and high availability clustering.
• Good communication skills.
• Team player.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

The Role:PFS are now looking to appoint a Business Analyst who will report to our CTO (PFS). As a Business Analyst you will be part of the Development/Business team. The successful candidate should be committed to delivering cutting-edge high-quality projects in a dynamic environment. You must be self-driven, able to work in teams and on your own supervision, possessing great attention to detail.

Reporting to the CTO, the BA will assist and support the business owners and clients in driving development tasks. They will be expected to produce high quality documents detailing business requirements. They will enable a remote development team to develop the business needs and support the QA team to test efficiently.

The Responsibilities:

• Liaising with internal and external teams, face to face and remotely to gather detailed business requirements. The candidate will be expected to establish the current state (current product, service or process), understand the need for change/improvement and define the desired detailed outcome.
• Identifying key stakeholders, be able to extract key information through numerous communication methods. Developing detailed business requirements documents for an ever-evolving middleware system, delivering in a timely manner in line with expectations and priorities of the stakeholders and the business.
• Understanding regulatory requirements and translate those into business requirements working closely with Risk/Compliance departments.
• Liaising with Business / Product Owners, clients and any other stakeholder to adopt the proposals in the business requirements document and sign off.
• Liaising with development teams to ensure their full understanding of all requirements.
• Support the development team in clarifying any requirements through mediation and analysis with the business owners.
• Provide clear updates and be comfortable reporting into stakeholders and management. Raising concerns with management and stakeholders where necessary.

Qualifications / Experience:

• A Team player with excellent communication skills (both written and verbal), and the ability to get your ideas across effectively.
• Analytical thinking and problem solving
• Tools for creating business requirement documents, mostly for visual representation of processes and information flow
• Willingness to learn and be challenged in a fast-paced environment.
• Ideally, at least 3 years’ experience as a Business Analyst in the payments industry
• Relevant primary degree and/or relevant professional qualification

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Card Logistics Manager

Job Summary:

The Card Logistics Manager will be responsible for the management of the in-house card personalisation solution. Due to continued expansion a percentage of our card personalisation has been taken in-house to improve lead times and flexibility for small to medium sized clients.

The Role:

• Ensuring daily card creation batch files are received and error free.
• EMV card personalisation ensuring cards are programmed and embossed correctly.
• Quality assurance checks for all personalised card.
• Stock control of physical card plastic/chip profiles/Stationary and card stock.
• Ensuring Cards are despatched correctly.
• Quality control.
• Building the team in this department in due course.
• Meeting card personalisation SLAs by checking schedules, confirm product specifications, arrange adjustments to monitor the daily volumes and quality of the product and ensure deadlines are met.
• Ensuring all card files are processed within our SLA’s.
• Ensuring all cards are despatched in the post on time and correctly.

The Person:

Key requirements for success in this role include:

• High level of technical understanding.
• Excellent attention to detail.
• Understanding of how card products work.
• Drive to improve the product quality.
• Ability to think on your feet and to troubleshoot and solve problems at short notice.
• Ability to anticipate pitfalls and steer projects around them.
• Ability to manage and implement change.
• Ability to manage multiple priorities and work independently.
• Ability to learn and self-starter.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Dev Ops Engineers:

Thanks to our incredible growth we are looking for several DevOps engineers to join our company, based in Navan.

About You:

You’re a team player, you want to be part of a technology driven team. You’re used to showing technical leadership in a collaborative environment. You like to experiment with and implement new tools and technologies.

The Role:

• Manage accurate operations of key infrastructure and help to drive improvements to ensure scalability and high availability.
• Design, manage and monitor our cloud services.
• Collaborate with multiple teams to design and implement new features.
• Network maintenance and troubleshooting issues.
• Assist others in the maintenance of systems.
• Research new tools and technologies and assist with the automation of deployments and monitoring tools.

Qualifications / Experience

• A minimum of 4 years’ experience in a similar role.
• AWS certification.
• CI/CD experience utilizing tools such as Github, Terraform, Jenkins, etc.
• Experience with container technologies such as Docker, Kubernetes, Mesos, or Open Container Initiative (OCI).
• Strong experience in Windows and Linux server administration skills.
• Experience in at least one modern software language (Java, C# etc).
• Strong SQL Server/MySQL/MongoDB skills.

Experience working against PCI-DSS requirement would be beneficial. Any payments experience would be beneficial.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

iOS App Developer:

Due to continued commercial growth, we are recruiting for a number of iOS App Developers to join our team in Navan.

We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The Role:

• Develop new and Innovative native solutions for use by our Customers.
• Contribute to the design, development and support of new applications
• Work with other teams and designers to develop a cutting edge mobile banking platform
• Integrate with Internal and External REST API’s to connect Apps to services
• Help others around you to grow as developers and be successful
• Ensure the code you’ve written functions as designed, by creating unit and integration tests as well as working with our QA department

Qualifications / Experience:

• 2+ years of practical experience designing and writing iOS Apps.
• 2+ years of practical experience designing and writing Object-Oriented Code.
• Strong knowledge of Swift 4.0 + and/or Objective-C.
• Strong understanding of Apple’s design principles and interface guidelines.
• Strong Experience in build and release of applications to the App Store.
• Rigor in software engineering best practices, including coding standards, code reviews, source control management, build processes, testing and operations.
• Display a willingness to upskill in new technologies.
• A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively.
• Great interpersonal skills, we’re a team that gets on and likes to help each other out.

Nice to Have:

• Experience with any Source control tools (Git or Bitbucket experience preferred).
• Experience working against PCI-DSS requirement would be beneficial.
• Any payments experience would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Full Stack Developer:

Due to continued commercial growth, we are recruiting for a number of Full Stack Developers to join our team in Navan.

We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The Role:

• Design and Build cutting edge technical solutions for use by our Customers.
• Collaborate with designers and other teams to enhance our products and bring new cutting edge solutions to market.
• Produce clean and maintainable code using C#, .Net, .Net Core and ASP.Net.
• Application design from concept right through development and implementation.
• Help others around you to grow as developers and be successful.
• Ensure the code you’ve written functions as designed, by creating unit and integration tests as well as working with our QA department.

Qualifications / Experience:

• 2+ years of practical experience working with Visual Studio, C#, .Net or .Net Core.
• Comfortable working with SQL Server including database design, Stored Procedures and complex SQL Syntax.
• Rigor in software engineering best practices, including coding standards, code reviews, source control management, build processes, testing and operations.
• Display a willingness to upskill in new technologies.
• Experience with financial, accounting or payments systems.
• Experience with Web Services and RESTful architecture.
• A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively.
• Great interpersonal skills, we’re a team that gets on and likes to help each other out.

Nice to Have:

• .Net Core Experience.
• Experience with Angular, React or any other JavaScript frameworks.
• Experience with Mongo.
• Experience with any Source control tools (Git or Bitbucket experience preferred).
• Experience working against PCI-DSS requirement would be beneficial.
• Any payments experience would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Front-End Developer:

Due to continued commercial growth, we are recruiting for a number of Front-End Developers to join our team in Navan.

We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The Role:

• Develop cutting edge web applications for use by our Customers and Internal users.
• Contribute to the UX Design process.
• Create reusable and efficient front end systems to the agreed design.
• Advocate and champion re-use, responsiveness and security.
• Integrate with Internal and External RESTful API’s and Web Services.

Qualifications / Experience:

• 2+ years of practical experience working on the front end.
• Strong proficiency with JavaScript, jQuery, CSS and HTML.
• Strong knowledge of at least one JavaScript library (Angular, React, Node.js etc).
• Rigor in software engineering best practices, including coding standards, code reviews, source control management, build processes, testing and operations.
• Display a willingness to upskill in new technologies.
• A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively.
• Great interpersonal skills, we’re a team that gets on and likes to help each other out.

Nice to Have:

• Experience or Strong Understanding of the fundamentals of designing a highly scalable application.
• Experience with any Source control tools (Git or Bitbucket experience preferred).
• Experience working against PCI-DSS requirement would be beneficial.
• Any payments experience would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.

This email address is being protected from spambots. You need JavaScript enabled to view it.

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Android App Developer:

Due to continued commercial growth, we are recruiting for a number of Android App Developers to join our team in Navan.

We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The Role:

• Develop new and Innovative native solutions for use by our Customers.
• Contribute to the design, development and support of new applications.
• Work with other teams and designers to develop a cutting edge mobile banking platform.
• Integrate with Internal and External REST API’s to connect Apps to services.
• Help others around you to grow as developers and be successful.
• Ensure the code you’ve written functions as designed, by creating unit and integration tests as well as working with our QA department.

Qualifications / Experience:

• 2+ years of practical experience designing and writing Android Apps.
• 2+ years of practical experience designing and writing Object-Oriented Code.
• Strong knowledge of Java and Android Studio.
• Strong understanding of Android design principles and interface guidelines.
• Strong Experience in build and release of applications to the App Store.
• Rigor in software engineering best practices, including coding standards, code reviews, source control management, build processes, testing and operations.
• Display a willingness to upskill in new technologies.
• A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively.
• Great interpersonal skills, we’re a team that gets on and likes to help each other out.

Nice to Have:

• Experience with Google APIs.
• Experience with any Source control tools (Git or Bitbucket experience preferred)
• Experience working against PCI-DSS requirement would be beneficial.
• Any payments experience would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

Head of FX/Liquidity/Treasury Management

As Head of FX/Liquidity/Treasury Management, you will be responsible for managing all our cross-currency trades, managing our third-party FX providers and ensuring that we maximise our return on FX Services.  

As Head of FX/Liquidity/Treasury Management, you will also be responsible for the following:

The Role:

• Analyse daily cash and liquidity positions
• Manage Company cash needs and produce weekly MI reports
• Manage the Company’s FX exposures
• Draft and review treasury policies
• Settlement and confirmation processing and control
• Oversee the input and processing of FX transactions into the main accounting system
• Manage settlement of FX activity
• Liaison and relationship management with key partners and banks
• Maintain, review and implement business risk controls
• Responsible for all FX management reporting, including monthly FX Reports for senior management
• Negotiate FX deals on best execution basis
• Keeping abreast of regulatory requirements

Qualifications / Experience:

• Minimum of 5 years relevant experience in FX in European markets
• Ability to lead and influence change and realise a best in class FX function for our European markets
• Excellent analytical, reporting and excel skills and thorough knowledge and skill in analysing, interpreting financial reports, technical procedures, government regulations
• Ability to work within fixed and short timeframes, especially for dealing and settlement
• A proven team player with excellent communication skills
• Relevant degree – Finance/Business/Maths
• Professional qualifications e.g. association of corporate treasurers
• Good experience in cash management, FX dealing

Benefits:

• Move into the Fintech Space working for a cutting-edge payments company at the forefront of change in Europe
• A competitive salary packages
• Participation in company share allocation scheme after 12 months satisfactory service.
• Located in Navan so easy commute outside of the Dublin area for Meath locals
• Work for a highly regarded and rapidly expanding payments provider
• Be a pivotal part of the expansion of PFS throughout Europe and around the world

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.

L2 Support Specialist

Thanks to our incredible growth we are looking for one L2 Support Specialist to join our company.

We are looking for a team player that wants to be part of a technology driven team. If you’re used to showing technical leadership in a collaborative environment and you like to experiment with and implement new tools and technologies, this could be the job for you.

The Role

• Previous experience in a Support position eesential
• Data extraction analysis including strong SQL query writing
• A passion for problem solving
• Excellence in customer service
• Experience of the following would be beneficial: C#, Jira.
• Excellent attention to detail
• Be able to work in a fast-paced work environment
• Analytical with a questioning mind and keen interest in technology
• Creative thinker and ability to think out of the box
• Pragmatic and results driven
• st be a team player and be able to work within a local team and teams across multiple geography’s
• Be able to adhere to company policies and procedures at all time
• Strong analytical and troubleshooting skills are required
• Possess a proven ability to work in cross-site and cross-functional teams and to multitask in an interrupt driven environment.

Qualifications / Experience:

• Capability of understanding and contributing to technical solutions and managing paths to resolution
• Escalation management
• Managing and delivery of multiple issues simultaneously
• Supporting the development and delivery of the overall business strategy
• Working as part of a key business critical team across multiple geography’s
• Take responsibility for ensuring that issues are identified and dealt with to a predefined SLA
• Identify opportunities for continuous IT improvement
• Driving all team members to deliver on time
• Proven experience of delivering support in a structured environment
• Comfortable with working with a limited supervision and taking the initiative
• Position will include some software development/scripting of related enhancements, supplemental systems, and/or support and manipulation of monitoring tools

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By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that PFS can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the PFS Data Privacy Policy.