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Simple, secure payment services

Powering Local Authority payments across the UK.

Get in touch
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Building partnerships

Payments with

a purpose.

Our reliable platform and dedicated service team work hand in hand to ensure Local Authorities can deliver a dependable payments approach, empowering Service Users to easily access and manage crucial funds.

Addressing your Local Authority objectives.

At PFSL, we empower Local Authorities to solve their unique, and varied, payment disbursement needs, by taking on the regulatory activities that enable protected Service User payments.
Whether the circumstances are routine or remarkable, you can depend on our trusted technology and responsive service team to deliver on your diverse payment use cases at speed, while always prioritising Service User safety.
Use cases include:

01

Direct

Payments

02

Court of 

Protection

03

Managed

Accounts

04

Emergency

Distribution of Funds

05

Personal Health

Budgets

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Serving your community
through better payments
Our secure and simple payment
services are designed to ensure
that Service Users – no matter
the need - can readily and
safely access funds,
whenever required
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Covering all Local
Authority payment needs
With deep industry expertise, we
understand the unique and
varied payment requirements
councils support their Service
Users with, and offer a range
of flexible services designed to
address these needs
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Resilient and reliable
leading technology
Our proprietary technology
ensures we have total control
over the services we provide,
including the ability to issue
physical cards, virtual cards,
and accounts
Find out more
Local Authority expertise

A payments provider you can trust.

10+

years supporting
Service Users’ diverse payment needs

150+

Local Authority and government clients

5+

years as preferred payments supplier on NEPO and CCS

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Leverage payment flexibility
Deliver on modern Service User expectations across physical cards, virtual cards and accounts
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Retain ultimate control
Authorise payments whenever, and to whoever, needed, and set specific limits to safeguard Service User spending
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Address every use case,
instantly
Ensure the best level of service possible for your Service Users with immediate access to funds, no matter the use case
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Support at each step
Our locally-based call centre team and support arm are dedicated to assisting your Service Users
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Secure and simple set-up
We take on the IT overheads, with no technical development required by Local Authorities
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Empowered to take action
Monitor and manage account usage, uncovering where intervention may be required to support Service Users with 24/7 reporting access
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Trusted by
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Testimonials

What our clients say.

Utilising PFSL’s card programme for our clients who are in receipt of funding for their care provided through the Social Care (Self Directed Support) (Scotland) Act 2013 has been beneficial in the administration, monitoring and auditing of these accounts. Our designated Account Manager and the wider Customer Services team have been easily contactable, provided excellent support and assistance when needed.
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Dumfries and Galloway Council

Our council has been using EML’s PPC service for a while now. The PPC support the client with all their payments, downloading documentation to support any expenditure for auditing purposes. It enables us to support our clients to manage their PPC account appropriately and It benefits our clients when they are ill or struggling to pay their invoices/staff wages etc as we can support them with this with their permission.

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Aberdeen City Council 

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